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Accessibility information

Accessibility information

Please select the attraction you would like to know more about

The London Eye is fully accessible. However, due to health and safety we are only permitted to allow entry to two wheelchair users per capsule and eight on The London Eye at any one time. Therefore to avoid disappointment, we strongly recommend booking your tickets in advance.

To make a booking, please visit this page.

For more information, please visit our help centre.

The majority of the facilities and entertainment are designed to be fully accessible to our disabled guests.

Our trained staff will ensure that guests with disabilities are transported safely from floor to floor within our building by means of a lift. For safety reasons we can only accept three wheelchair users in the building at any one time therefore guests must contact us at least 24 hours in advance of their visit if there is a wheelchair user in their group.

To make a booking, please fill out this form

For more information, please visit the attraction's website here.

SEA LIFE London Aquarium is fully accessible with lifts to all levels. There is also have a ramp at the entrance which can be used for entry and exit into the aquarium.

For more information, please visit their help centre.

There are 2 flights of stairs throughout the attraction, but are fully accessible to guests who use a wheelchair.

To make a booking, please visit here

For more information including facilities for other impairments, facilities and suitability, please visit our attraction's website here.

The majority of our facilities are designed to be fully accessible to our disabled guests however it may not be possible for all guests to access the magic bus ride. It is also important that any wheelchair users book a wheelchair reservation in advance of their visit with our Merlin Contact Centre by calling 0207 967 8027 (Monday to Friday 9am – 4pm). 

To make a booking, please fill out this form

For more information, please visit the attraction's website here.